Emotional Intelligence
Course Prerequisites
- Please note that this course has the following prerequisites which must be completed before it can be accessed
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Understanding Yourself: An Introduction to Psychology
About This Course
Course Overview
This course provides a deep, practical understanding of Emotional Intelligence (EI or EQ) — the ability to recognize, understand, and manage your own emotions, as well as influence and empathize with others. Learners will develop self-awareness, empathy, and emotional management skills applicable in both personal and professional contexts.
Course Description
Emotional Intelligence is a key predictor of success in leadership, communication, and teamwork. Through real-world examples, reflective exercises, and interactive content, this course guides learners in identifying emotions, improving interpersonal relationships, handling stress effectively, and fostering a positive work environment.
By the end, learners will have actionable strategies to enhance decision-making, collaboration, and resilience under pressure.
Learning Objectives
Target Audience
- Professionals seeking better workplace communication
- Team leaders, managers, and educators
- Individuals looking to strengthen relationships and emotional balance
- Anyone interested in personal development and self-awareness
Curriculum
Understanding Emotional Intelligence
What is Emotional Intelligence?
Your EQ Snapshot
Introduction to EI
Self-Awareness and Self-Regulation
Empathy and Relationship Management
Applying Emotional Intelligence at Work
Final Assessment: Emotional Intelligence in Practice
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